Privacy Policy (English)
Last updated: 23.01.26

This Privacy Policy explains how 420karat.com (“we”, “our”, “us”) collects, uses, and protects your personal data when you visit our website or make a purchase.

1. Data We Collect

We may collect the following types of personal data:

  • Personal information you provide when placing an order or contacting us:
    • Name
    • Email address
    • Shipping address
    • Phone number
  • Order information:
    • Products purchased
    • Order history
    • Payment status
  • Technical data:
    • IP address
    • Browser type and device information
    • Pages visited and time spent on the site

We do not store or process credit card details. All payments are handled by secure third-party providers.

2. Purpose of Data Processing

  • Process and fulfill orders
  • Provide customer support
  • Manage deliveries
  • Comply with legal and tax obligations
  • Prevent fraud and unauthorized transactions
  • Improve website performance and user experience

3. Legal Basis (GDPR)

  • Performance of a contract (order processing and delivery)
  • Legal obligations (accounting and tax requirements)
  • Legitimate business interests (security, service improvement)
  • User consent (contact forms, marketing communication where applicable)

4. Data Sharing

We may share your data only with trusted third parties necessary to operate our business:

  • Payment processors (Stripe / WooPayments)
  • Shipping and logistics partners
  • IT and hosting providers
  • Authorities if required by law

We never sell your personal data.

5. Data Retention

Personal data is stored only for as long as necessary to fulfill legal, tax, and business obligations. When data is no longer required, it is securely deleted.

6. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to certain processing activities
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at: support@420karat.com

7. Website Owner

420karat.com is operated by:

ECOOS HOME PARTNERS S.L.
Tax ID (NIF): B75343897
Registered address: CALLE RAURIC 19, 08002 BARCELONA, Spain
Phone: +34 640 313 792
Email: support@420karat.com